Catch Marketplace is a curated Australian E-commerce platform owned by Catch.com.au that allows selected third-party sellers to sell their products alongside Catch’s instock offerings.
Catch will serve as an additional sales channel for you with our unique and loyal customer base, consisting of over 3 million active customers.
Our dynamic website engages shoppers with daily new events and exciting deals to make their shopping experience worthwhile. Leveraging this, you can grow your business by selling products on a platform where millions of customers are shopping.
As a curated marketplace, our approved sellers also receive the benefit of hands-on account management, seller support and tailor-made promotional opportunities.
We offer extensive support to Catch Marketplace sellers. From onboarding through to marketing, optimising listings and customer service, our team of professionals ensure that sellers get all the guidance they need on their journey with us.
As a curated platform, we work with our sellers to offer high-quality products and brands that align with Catch values. This facilitates a great user experience on the platform, which in turn enables our customers to shop with confidence.
We are also a proud Australian business, which means delivery is streamlined to local Australian customers only.
Catch is a curated marketplace platform where new sellers and products undergo a screening process and are approved only if they meet Catch values. We create a unique shopping experience by selecting sellers who can list products that are safe, high quality and provide value for money to our customers. Our sellers are also trusted to provide excellent customer service and reliable shipping.
Our head office is located in Melbourne, Victoria.
Check out our seller eligibility criteria here.
The costs involved in running a Catch store include:
There are no lock-in contract periods or penalties if you think you need to leave us (not that we think you are going to!). You will be required to agree to our Standard Seller Participation Agreement to sell on the platform, but once approved, you can stop listing your products at any time.
Approved sellers will be introduced to an Onboarding Specialist who will guide them through the integration process.
This involves:
Once Onboarding is complete, listings and policies will be checked for data quality and compliance. If successful, your store will be launched on Catch.
As a seller, you have the choice of integrating via the following options:
You are welcome to list products that enhance the product range on Catch.
Please note: All branded products must be imported with barcodes (UPCs, EANs or ISBNs).
As a curated marketplace, we have some restrictions on what can be sold on the site.
Please refer to the following list of Restricted and Prohibited Items.
As a third-party seller, you have autonomy in setting your product prices and shipping charges, keeping in mind that Catch is best known for offering value for money products all year round.
Catch offers Fulfilled by Catch (FBC), an end-to-end fulfilment service offering storage, pick, pack and delivery, returns management, and customer service for your items sold on Catch and for your items sold through other channels.
Apply now to find out more from our Sales team.
There is no specific Catch packaging. You can use your own packaging, however, we do not allow you to include any marketing material such as coupon codes or anything to redirect traffic to your own or any other third party website.
Catch Marketplace makes payments of “Payable” balances to each seller weekly, on a Monday.
Your orders on Catch.com.au become “Payable” based on a 7-day cycle. Catch takes into account the lead time required to dispatch that particular product.
The invoice for all the payable orders is generated on Monday followed by the actual disbursement of funds on a Wednesday.
The Catch team supports sellers from Onboarding to tracking your success on the platform and everything in between. You will have a point of contact every step of the way.
Our tailored metric dashboards give you insights on your statistics to monitor and grow your sales.
You can also access our Partner Portal to find answers to commonly asked questions.
There are a number of factors to consider. They include but are not limited to:
You can also contact our Seller Support Team or your Account Manager at any time to get additional feedback on ways to improve your store.
The Catch website is fun and captivating with new events launched twice daily. We support sellers with both free and paid events.
Trending products are put together in mixed events at no cost to sellers. You can choose to offer a ‘Price drop’ and free shipping for the duration of the event to further incentivise customers.
You can also purchase an event to feature only your range of products. Please contact your Account Manager for more information on our marketing packages.
Here are some handy tips:
